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- How it works
How it works
From price check to delivery, in eight steps.
You keep the decisions; we do the legwork. At every step you know what we do, what we need from you and how long it usually takes.
- Step 01
Price check
- What we do
- We send you an indicative factory-direct landed cost.
- What you do
- You send the product, quantity and your current price.
- Typical duration
- Within 3 working days
- Step 02
Specification
- What we do
- Together we define materials, finishes, quantities, quality standard and packaging, and check the EU rules that apply.
- What you do
- You share drawings, photos or references and confirm the specification.
- Typical duration
- About 1 week
- Step 03
Supplier quotes
- What we do
- We contact and compare qualified manufacturers and present the best options side by side.
- What you do
- You choose which factories go forward to sampling.
- Typical duration
- 1–3 weeks
- Step 04
Sample approval
- What we do
- We order samples and check them against the specification.
- What you do
- You approve a physical sample before production.
- Typical duration
- 2–4 weeks
- Step 05
Order
- What we do
- We check the order documents, the deposit and the terms, and make sure they are agreed in writing.
- What you do
- You confirm the order with the factory; deposit and terms are agreed in writing.
- Typical duration
- A few days
- Step 06
Production follow-up
- What we do
- We follow production and dates with the factory and keep you updated.
- What you do
- You receive regular updates and decide on any changes.
- Typical duration
- 4–8 weeks
- Step 07
Factory inspection
- What we do
- Goods are inspected at the factory against the approved sample before they ship. You receive the report.
- What you do
- You release the shipment once the inspection is passed.
- Typical duration
- 1–2 days, before shipping
- Step 08
Shipping & customs
- What we do
- We organise transport, customs documents and delivery with our freight partners.
- What you do
- As the importer, you receive the goods; we prepare the documents with you.
- Typical duration
- Sea freight 5–7 weeks; air freight faster but more expensive
Total lead time is usually 11 to 19 weeks from order to delivery. Plan early for Chinese New Year and Q4.
